Returns Policy

Returns Policy

At Sound Decision Ltd., we appreciate the opportunity to be your local audio/visual provider.

If you have an issue with any item purchased from our store, please contact us at 441-292-8158 and talk with one of our sales assistants to resolve your issue.

Purchases made both online and instore are subject to the following policies:

  • Only accessories and portable audio products are eligible for returns
  • Items must be returned within 5 days of the original purchase date in the original, unopened packaging.
  • Items are subject to a 10% repackaging fee
  • Returns will be processed using the original payment method provided or customer will be provided with store credit
  • Opened returns will be handled by the discretion of the management and are subject to a 25% restocking fee
  • All items are covered under a 6 months Parts & Labor warranty
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